Our lines are open from 09:00 to 18:00 (GMT +04:00) Sunday to Thursday. *Only applicable to selected memberships, please refer to your club for further details. Find DW Fitness First in Nottingham, NG4. They are fraud DO NOT join them, I been trying to cancel my membership for a months they charged me £47 the end of July when I told them I want to cancel my membership because I lost my work and I moved out from the area because of the pandemic, then they ask me proof from from my work and my p45 which is shocking but I still provided them yet they are asking me to make last payment, they are thieves stay away from them. If you have any feedback or questions, please contact us by filling out this form or via the preferred method/ways below: Telephone Number - Within UAE: 800 Fitness (348-6377), Telephone Number - Outside UAE: +971 4 2049259. It's not worth the money or the time. You click on "cancel membership" and it keep on showing as "active". Made me pay £19 for cancelling same day I signed up yet it is £0.00 for the first month. However there are many big and dangerous issues.The gym is making members feel increasingly more vulnerable due to some Of the people who are allowed to keep training here. Membership Terms And Conditions Dw Fitness First Group. Recently they sent out emails about re-opening: very long emails about how many precautions they were taking etc etc. The gym is well equipped with staff who are friendly enough. pre covid getting on classes were a nightmare, post covid even worse. I missed that. Search for local Health Clubs near you and submit reviews. Find DW Fitness First in Middlesbrough, TS4. I would suggest joining a gym that actually bans members who are dangerous or a threat to other members, as it is allowed to continue here, and Any concerns fall of death ears. I fear that I will end up being a member of this gym until the day I pass. There are members who have been arrested on site, there are members who intimidate and bully other members on site, people who have asked other members to sell drugs for them, aswell as blatant sexual harassment which goes ignored. There is a duty of care to the members who ARE following the rules and are respectful that is not being met. On the first of August, they charged me for the month and then accused me of never requesting a freeze prior to the 26th in the first place. Unless you read them all the way through you wouldn't have noticed the deadline for manually freezing your membership again. Then they froze everyone's membership indefinitely. They don’t answer the phone and never reply to emails. Since at least Tuesday 18th August to Sunday 23rd August 2020, there have been no anti-bacterial wet wipes in any of the wet wipes containers in Fitness First Highbury, Avenell Road in the old Arsenal Highbury Stadium. DW Fitness do not answer messages or phone calls. I also mentioned that I am now working over 9.2 miles away from my gym which I can no longer access due to Covid (as stipulated in the terms and conditions, if you relocate up to 5 miles away this is grounds for cancellation) but apparently my situation does not count as relocation. © 2020 Trustpilot A/S. STAY AWAY. No way to contact the customer service by phone. Thieves. Romford fitness first is Dangerous and unsafe, Charging me when I requested a freeze and accusing me of never asking for a freeze. We would like to show you a description here but the site won’t allow us. This weekend, I noticed that they have covered the lack of wet wipes by replacing them with industrial size Toilet paper which they expect gym members to use to wipe down equipment.These Toilet Paper Rolls appear unused, since I saw them on Saturday, so I doubt gym equipment handles and grips are being cleaned after use leaving the potential that surfaces have a risk of virus or bacterial contamination.Maybe it is a matter of Survival of the Fittest here. It is a disgraceful way to treat the people who pay their wages. Avoid at all costs. *The Fitness First international passport privilege is by special reciprocal arrangement and on a complimentary basis between the independent owning companies of Fitness First Asia, Middle East and North Africa (MENA), and Australia, and are subject to periodic review. Now the clubs have "reopened" they are saying that because the gyms were shut and no one was reading emails, they cannot take that as cancellation. But not all - some people have managed to book classes after the logins were supposed to have been taken down. Would give zero stars if I could. At least I avoided high cancellation fees in the future! 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Rude reception team asking to fill up direct debit forms every 2 weeks and they are not wearing face masks. Also, for my personal experience, most of the staff at clapham Junction station is extremely rude and unhelpful. The DW Fitness First gym in Gainsborough in Marshall’s Yard was not reachable by the time of publication. I was a member for 12 years, but froze my membership before lockdown. As many reviews on here have said, it is almost impossible to cancel with DW Fitness First. March 1, 2020. Impossible to cancel my membership. great staff at the Wigan gym, plus really helpful on social media got all the information I wanted and honestly was quick considering the fact everything is just opening back up. I've done both of those, I'm now nowhere near a fitness first and hence have attempted to cancel my membership on three occasions.The first time I walked into a gym and cancelled it, only to find out 3 months later that the receptionist paused my membership for 3 months and have now started taking out monthly payments. All rights reserved. You can also follow us on our instagram channels by visiting our club page here. Membership Terms And Conditions Dw Fitness First Group. You should be ashamed of yourselves .. membership duly cancelled. Not helping with the membership on this tough time. Or rather, they decided a month's cancellation notice was required too, so decided to pocket the money that way.Chiselling cheapskates. It is not my fault you were closed, it is not my fault that you couldn't have emails redirected to someone working from home like the rest of the country did. They've essentially stolen £60 from me.Am cancelling my DD now and if they want to pursue me they can kiss my bum. I keep on getting text messages and emails regarding my membership. Search for Health Clubs near you on Yell. All in all well done DW FitnessFirst your doing great ignore the people that cant see that. My partner has cancer and has been given the status of "high risk" by the goverment during these extraordinary times we are living.I requested a refund on my current membership as I will not be able to go to the gym and, therefore, put my partner in risk. This is all appalling service.However, my regular gym itself was a good experience(cottons , London Bridge) . The cancel membership button in your ‘manage your account’ section on their website is broken. Not great maintenance but ok. Absolute joke of a company.
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