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endobj Thanks. @waverock: She said that first too and I asked which point in the T&Cs excluded existing customers and she agreed that it did not exclude them. which has all the relevant information about eligibility and links to sign up.
@netsurfer: Telstra will come to your house and ask for your items back nicely. Any tips on how to make the direct payment date earlier? �f] B� They said yes and confirmed its OK. Have re-setup DD now.. will see how it goes. If you're contacting us about setting up direct debit and take up our 50,000 Telstra Plus points offer then you can do so via the Telstra 24/7 App and clicking on the appropriate link OR you can check out crowdsupport. Does that mean Tel$tra will charge certain amount so customer needs to buy back the points? %PDF-1.5 Be presented with this offer in either NBA or the 24x7 app. We are technically in the promotion period now. never had dd before. Anyone know if it's likely to be network locked to Telstra? That sucks, but oh well, won't say no to 50,000 points.
Updated the app also. Also confirmed that it is 50,000 points, not up to which implied it could be a lesser amount. Bazinga. 129 0 obj Want as many people to get it, especially loyal customers, but Telstra are known to be nasty to existing customers. Seems to show up on iOS devices first, but now showing on the Android app as well. Now my new bill is $140 instead of $70 which It now - 870447 Ditto as above two posts, banner changed today to the offer! 4. It is really confusing…. endstream << /Lang (en-AU) /MarkInfo << /Marked true >> /Pages 14 0 R /StructTreeRoot 18 0 R /Type /Catalog >> To find out more, go to http://www.telstra.com/directdebitsetup.
<< /Contents 129 0 R /Group << /CS /DeviceRGB /S /Transparency /Type /Group >> /MediaBox [ 0 0 595.32 842.04 ] /Parent 14 0 R /Resources << /Font << /F1 134 0 R /F2 136 0 R /F3 138 0 R /F4 131 0 R /F5 140 0 R /F6 145 0 R >> /ProcSet [ /PDF /Text /ImageB /ImageC /ImageI ] /XObject << /Image5 130 0 R >> >> /StructParents 0 /Tabs /S /Type /Page >> Terms & Conditions - Thanks Hargain Bunter. Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware. I chat with Telstra again and showed them the link of T&C, the staff did not bother and keep saying it is for eligible customer only…. I saw the banner, signed up, and on confirmation it said I'd get the points after my first payment (Just after Xmas). 6 months… That's too much. Customers who are not enrolled in Telstra Plus at the time of making their eligible purchase will see their bonus points within 14 business days from enrolment. It's Tel$tra. Unregistered for DD 3 days back and got the banner this morning. 6. The lady did not answer my question and keep saying it is targeted, if you did not get the offer banner, then you are not eligible. And what about if you spend those points? /�F�Z)���C�����nd�8>�sX��k�[�p$��$��m�5IK�H�����7�
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m4���qIc���C˫s˓[������'{[�k�3��M���%��_�KH����X�����A�F㊩6��� I have already organised for direct debit but on my last bill 26/3/2020 it says payment then on 27/3/2020 it say payment reversal WHY? lars06 on 04/12/2019 - 19:16 . @��8��W�
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~���]���2ɠDf�eP\V�c7aذ^�� edit just found out it will take 24 hours on the app- https://www.telstra.com.au/canceldirectdebit, They could set your account to -50000. Credit card / flybuys do this, @snvl: They could do, although personally would take the risk considering Telstra Rewards are giving me around 910 points per month ($91 spent per month). Anyway, if you read them, people weren't registered to the 24x7 will get the points before the first direct debit (assuming it is not due for another 14 days). After telling them I saw it in the 24x7 App and had a screenshot, I was told if they remove the Direct Debit and I reapply, I would be able to trigger for the full 50,000 points. If you're seeing this message, you may need to update your browser. Looks like I'll have enough points to get a Galaxy A30 once they go through. For people wanting to capture a screenshot on their phone, try an iOS device/phone. To be eligible for the Direct Debit points, they must not already be on Direct Debit, Points will be applied automatically within seven days, after the first Direct Debit payment has been processed, The offer must be presented to a customer via Next Best Action (in store) or the 24x7 App. Does that mean exist DD customers can cancel and re-register DD by 13/12 and also get 50k bonus points? Did you do anything else to get the banner up?
The offer must be presented to a customer via Next Best Action or the 24x7 App To be eligible for the Direct Debit points, they must not already be on Direct Debit Hadn't showed up for the past two days (just Xbox offer) but today it showed up :) It's a pain to transfer account with Tel$tra. not with Telstra, it says in the terms and conditions you have to stay on it for 6 months if you want the 50'000 but since they are sending the points out within 14 days when paying with dd I don't think they can do anything about it if we cancel once the points come through. In June this year, I called Telstra to request that they cancel my direct debit setup, as they kept taking out incorrect amounts. Comps. Do you have any idea what I need to do? In this case you receive it from 14 days after enrolling into plus. I cancelled DD, but the 50K points banner not showing up on my app, only XBox one.
Enjoy your free goods! 1.Successfully enrol in Telstra Plus (if they are not already enrolled) by 13/12/2019; and add the eligible purchase to the Telstra account which is enrolled in Telstra Plus or the account that will be enrolled in Telstra Plus. Probably 4th based on the post. �:�yB�p7��N�{cMы��_�U^w� ��l�Ï @waverock: The T&Cs leave way too much room for interpretation.
Is it easy to cancel direct debit? thats what I am going to say if they dont give me the 50k, Crowd Support is advising if your are on DD you are eligible and that you must remain on it for 6m from 13/12. And, the T&Cs were changed slightly 3 hours ago. Deal: 50000 Telstra Plus Rewards Points for Direct Debit, Store: Telstra, Category: Mobile (Page 4) Was just checking my services in the Telstra app and there is a banner advertising 50000 plus points for signing up to direct debit, that’s a bit more than what it costs for a redemption on a pair … Deals. They are leeching my blood. Then she surprisingly said that "I see, they might have read that on a third party websites which are only hearsay". It hardly shows up on my Android phone. << /Filter /FlateDecode /S 89 /Length 174 >> Dealing with Telstra is always like playing lottery…. Take the hassle out of managing your bills by setting up Direct Debit. When I went to Telstra chat to ask about an account issue, before getting connected to agent, the chat window provided a link to the deal or at least a link to the crowd support page explaining the deal. 125 0 obj Streaming (Netflix, Stan, Foxtel Now, Binge). It showed up in mine today! Waited until it was removed from my account. Together with My Account and the Telstra 24x7 App, the options on this page will make your admin easier. Transfer the account to another family member's name. 3.Members who are enrolled will be able to see their bonus points in the 24x7 App or through My Account within 14 business days from after first successful Direct Debit payment. I cancelled DD yesterday, tried all the methods and still no plus points banner.
Customers that remove Direct Debit within 6 months will not be eligible to retain the bonus points. %���� Update your browser to stay safe online . Well. just reading at T&C it doesn't say anything about existing members so going to chat and see how it goes…, my dd just went through yesterday so ill update when it shows on mine. Customers who are not enrolled in Telstra Plus at the time of making their eligible purchase will see their bonus points within 14 business days from enrolment. My $39 a month out of contract plan wont last forever. H�ړxy[!�W����E��0o1�I�2qNV$K��;#���+0T�Ƥm�(
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Is it just me or has the option to set a max limit for the DD now disappeared when trying to set it up? Was just checking my services in the Telstra app and there is a banner advertising 50000 plus points for signing up to direct debit, that’s a bit more than what it costs for a redemption on a pair of Samsung Galaxy Buds so seems generous, previous deal as 4K of points. Archive View Return to standard view. Same here. Installed the 24/7 app. Jelly - 22:54 That is what we have here in the system. That would not make sense. "6. stream To participate in the Offer customers must during the promotion period: x�cbd`�g`b``�"�LA$c��&s@��_0�,�
L����"��0�&���o`5�`R,�������6$٥H�,`�n��؝�`q-�m ���� Is the S9 Lilac for 48,000 point plus $600 good value? Thought I try the iOS app and it is there constantly. Forums. endobj What if customers spent those bonus points and then cancel direct debit?
Keen to know as I am seriously thinking about leaving Tel$tra.
Once transferred, have that family member setup DD. I did the same earlier, and I got $10/month my contract. Thanks. it seems T&Cs miss the part wherein it should be stated that previously registered direct debit that has been removed. menu Whirlpool Go to navigation. Saved a transcript as well just in case. Do you guys know when this offer appeared on the Telstra App? They still asked me if I had an existing DD setup and receive email notification of the offer. I have already organised for direct debit but on my last bill 26/3/2020 it says payment then on 27/3/2020 it say payment reversal WHY? Search. I will try different staff later. (1-���ܹ�1���lэ��ث�`&b�b�q^�3�v5��C��u,zGHdboM����`�J��I��&0T����F9hwI�E ���9�#~�ɻ�Abby���,�q i"V���:��[0�@���(����ǚC�pgx� ��#G.�r��|z��`���d�q24��y��#�������n[p`k#sP�. it is not clearly stated in point Jelly - 22:53 Eligibility Join. Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong. Login.
Point 6 could be used against people previously on DD. This point is talking about the differences between those who are enrolled in the Plus program and those who are not. Cancelled DD. {�(:YE��ytAR@͒��2���$���T���7 @netsurfer: the word retained is key here - it does not say not "eligible". Customers must: There's a change that I will receive it in the future. Giving this a try just in case it works.
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