how do i contact avg technologies
You can find the Transaction ID by: (i) finding the email sent to your Google Play account to confirm your purchase; or (ii) logging into the Google Payments portal at http://payments.google.com with the Google Play account you used for the purchase, and then finding the specific transaction in the Subscription and Services section. Get protection against viruses, malware and spyware. Restrictions on Refunds to Resellers, Distributors and Channel Partners. This article provides information related to the General Data Protection Regulation (GDPR), as it applies to users of products and services belonging to the Avast Group including Avast, AVG, Privax (Hide My Ass! Before you start, please read all the restrictions and limitations described in this Cancellation and Refund Policy. Our algorithm gave the review of avg.com this score. You can find the Transaction ID by: (i) finding the email sent to your Google Play account to confirm your purchase; or (ii) logging into the Google Payments portal at, with the Google Play account you used for the purchase, and then finding the specific transaction in the Subscription and Services section. If you purchased a subscription and/or Solution for resale to a third party, you have a right to receive refunds only if the right is granted by your Reseller Agreement, Distribution Agreement, Channel Partner Agreement or other agreement with us. How do I return something to AVG Technologies? / We do not grant refunds on those purchases. ), Location Labs, Norman, TuneUp and Piriform (CCleaner).. We also allow you to cancel your subscription and request a refund (prorated for the unexpired or unused portion of the Subscription Term) if we provide notice to you that we are amending the End User License Agreement we entered into with you in respect of such subscription and/or Solution (the “EULA”), and you object to such amendment within 30 days of the date of such notice. Is AVG Technologies open on the weekends? How do I return something to AVG Technologies? How do I contact AVG Technologies? You will find the ODR Platform by following this link: requires that you first contact us and provide us with an opportunity to resolve your issue, before you initiate any dispute resolution process. We do not grant cancellations and refunds for the purchase of any: Dispute Resolution (EU Residents Only). The ODR Platform is intended to facilitate out-of-court resolutions relating to online purchases of goods and services between consumers and traders based in the European Union. The Trust Mamma website tries to identify scams, fake online stores and other online versions of fraud using a computer algorithms. By clicking “I accept” on this banner or using our site, you consent to the use of cookies. All business products and consumer products purchased from, https://www.avast.com/faq.php?article=AVKB182#artTitle, Please click here to view other Cancellation and Refund Policy (including archived versions). For settings and more information about cookies, view our Cookie Policy. Europe (English), We also allow you to cancel your subscription and request a refund (prorated for the unexpired or unused portion of the Subscription Term) if we provide notice to you that we are amending the End User License Agreement we entered into with you in respect of such subscription and/or Solution (the “. Before you shop at a site you do not know, check for yourself. Download FREE AVG antivirus software. How do I return something to AVG Technologies? We do not grant refunds on those purchases. ”). Shop and bank online freely and securely We block spam, scams, and fake copycat sites so you never have to worry about accidentally giving your passwords or financial data to cybercriminals. If you purchased hardware (for example, Avast Omni hub) you must first return the hardware before initiating the refund process. How do I get a refund from AVG Technologies? All third party trademarks are the property of their respective owners. The Internet has made the jump from our computers, tablets, and phones into our cars, door locks, and even the things we wear. What are the opening times for AVG Technologies? You will find the ODR Platform by following this link: http://ec.europa.eu/consumers/odr/. Please contact our support team for explanation and assistance regarding the hardware return process. Requesting a Cancellation and Refund from Us. Privacy | Report vulnerability | Contact security | License agreements | Modern Slavery Statement | Cookies | Do not sell my info CANCELLATION AND REFUND POLICY FOR AVAST, AVG, CCLEANER AND HMA SOLUTIONS. To request a refund on a subscription and/or Solution you purchased from a physical bricks-and-mortar store, the iTunes app store or any other reseller (not mentioned above), rather than directly from us, please contact the reseller regarding its cancellation and refund policy and any request for a refund. maybe) called me back and he did help me get the program useable. If your subscription is conditioned on you paying a fee or charge, and if we have not received payment by the 15th day following the payment due date, you will be deemed to have surrendered your license to use the Solution, and the license will terminate immediately without further action by you or us. We have based this rating on the data we were able to collect about the site on the internet such as the country in which the website is hosted, if an SSL certificate is used and reviews found on other websites. How quickly does AVG Technologies respond to customer queries? While fast and efficient it is not perfect. You may cancel a pre-order of hardware at any point before the hardware is shipped to you. To request a cancellation and refund for a subscription you purchased from us through our online retail stores, or to terminate a subscription because you object to an amendment to the EULA we have notified to you, please find the confirmation email or invoice we sent directly to you in connection with your purchase, because it will tell you which Avast company you will need to contact (, which may not be the brand name on the Solution. ) Once you have both the Google Play account email address and the Transaction ID, click here to request a refund from Avast, here for AVG, here for CCleaner, or here for HMA, and follow the instructions on the linked page. Ask a Question Ask a question about AVG Technologies: Your name: Your email … Please review your agreement with us before requesting a cancellation and refund. We do not grant refunds on those purchases. Privacy | Report vulnerability | Contact security | License agreements | Modern Slavery Statement | Cookies | Do not sell my info Español We offer a 30 day money-back guarantee on subscriptions for certain Avast, AVG, CCleaner (including Defraggler, Recuva and Speccy) and HMA Solutions that end users purchase directly from us through our online retail stores or through Google Play. We use cookies and similar technologies to recognize your repeat visits and preferences, to measure the effectiveness of campaigns, and improve our websites. Europe (English). Ask a Question Ask a question about AVG Technologies: Your name: Your email … Many websites look legit but are in fact fake. If you purchased hardware (for example, Avast Omni hub) you must first return the hardware before initiating the refund process. What are the opening times for AVG Technologies? How quickly does AVG Technologies respond to customer queries? / Global Website: Please review your agreement with us before requesting a cancellation and refund. For settings and more information about cookies, view our Cookie Policy. / In our homes, our offices, and umpteen places in between, the Internet is almost always within arm's reach. Please contact our. They're all connected. We are a security pioneer, offering a wide range of protection, performance and privacy solutions for consumers and businesses. Español All of this needs protecting now more than ever. If you purchased hardware (for example, Avast Omni hub) you must first return the hardware before initiating the refund process. Global Website: By clicking “I accept” on this banner or using our site, you consent to the use of cookies. Is AVG Technologies open on the weekends? Check if avg.com is a scam website or a legit website. If you are a consumer and live in the European Union and you purchased the subscription and/or Solution online from one of our companies based in the European Union, you may be entitled to address any dispute with us through an internet platform for online dispute resolution established by the European Commission (the “ODR Platform”). , and follow the instructions on the linked page. It is part of the Avast family of world leading digital security products, dedicated to protecting consumers and small business users around the world. Products Purchased from Google Play. Top Stores - Read reviews for some of our best stores. It is always best to be safe on shopping online. To request a cancellation and refund on a subscription and/or Solution you purchased from the Google Play app store, you must provide us with the email address you used in Google Play to purchase the subscription and/or Solution and the Transaction ID for the purchase. That's why we offer award-winning products to protect their data and streamline their IT. https://www.avast.com/en-us/business-support. AVG Internet Security comes with webcam and ransomware protection to secure your personal files — and personal life — from spying, thieving hackers. We use cookies and similar technologies to recognize your repeat visits and preferences, to measure the effectiveness of campaigns, and improve our websites. Easy-to-use virus scanner. . Download today – free forever! The ODR Platform is intended to facilitate out-of-court resolutions relating to online purchases of goods and services between consumers and traders based in the European Union. What are the opening times for AVG Technologies? / All third party trademarks are the property of their respective owners. To request a cancellation and refund on a subscription and/or Solution you purchased from the Google Play app store, you must provide us with the email address you used in Google Play to purchase the subscription and/or Solution and the Transaction ID for the purchase. for explanation and assistance regarding the hardware return process. Restrictions Regarding Hardware. . . If your purchase qualifies, and you follow all the instructions in this Cancellation and Refund Policy within 30 days of the date of purchase, we will terminate your subscription and refund 100% of the price you paid for the then current Subscription Term.
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